QA3 – Hirose Financial

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I forgot my MetaTrader 4 password?

If you have forgotten your MetaTrader 4 account password, please access Customer Portal.

Then follow the below step:

Select My profile from the menu
Choose Change password
Enter the new password

If you need immediate assistance, please contact us via WhatsApp or Live Chat.

LIVE CHAT: https://direct.lc.chat/4703161/2
https://wa.me/6281210351432

Support Hours:
1:00 – 8:30 (GMT)
8:00 – 15:30 (Vietnam Time)

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FAQs:

Affiliate Commissions
How can I join affilate program?
Where can I find affiliate links?
Where can I check my commission?
How can I check if a client is registered with my affiliate link?
Where can I check my commission balance?
Where can I find about affiliate reporting features?
How can I withdraw my commissions?
How to withdraw commission?

FAQs -Category-

My Account
Trading Platform
Trading
Deposit
Withdrawal
Open Account

Affiliate
About Hirose

FAQs -My Account-

What is Customer Portal?
I forgot my MetaTrader 4 Login ID and password?
I forgot my MetaTrader 4 password?
I can't Login Customer Portal?
How can I change my Email Address?
How can I change address, phone number or bank account information?
How can I close account?

FAQs -Trading Platform-

What apps does Hirose provide for FX trading?
Where can I download the MetaTrader 4 trading platform?
Is there a demo account version for MetaTrader 4?
When can I trade?
Why is the MetaTrader 4 rate different for each broker?
How do I log into the MetaTrader 4 platform?
How can I change the leverage on Hirose's MetaTrader 4 platform?
Why I cannot trade (make an order in MetaTrader 4 platform)?
Why I cannot place a limit/stop order? Is there any requirement?
Why isn't my TP or SL executed even though the price on the chart has been hit?
Is there a server IP address for MetaTrader 4?

FAQs -Trading-

What happens when I buy or sell the a currency pair?
The price of EUR/USD 1.0168, what does it mean?
What is Bid and Ask?
What are Spreads?
What is Rollover (Swap)?
What is scalping?
Are there any limitations in scalping?
What is hedging?
Are there any restrictions on hedging?
What is leverage?
What is the leverage on MetaTrader 4?
How to change leverage settings on MetaTrader 4?
What are margins?
What is Loss Cut (Stop Out)?

FAQs -Deposit-

What deposit methods does Hirose provide?
What is the minimum deposit?
What currency does Hirose accept?
How long does it take for my deposit to be processed?
How to deposit into MetaTrader 4 account?
Can I deposit on behalf of a family member or friend?

FAQs -Withdrawal-

How to withdraw from MetaTrader 4 account?
What withdrawal methods does Hirose provide?
How much is the fee/withdrawal fee?
Can I make a withdrawal to a local bank?
What is the minimum withdrawal?
How long will my withdrawal process take?
After I submit a withdrawal request, when will the funds arrive in my bank account?
Why I cannot withdraw?
What is the maximum withdrawal amount per day?
What is the withdrawal rate? Is it a fixed rate?

FAQs -Open Account-

How to open an account?
Is an initial deposit required when opening an account?
Is there a fee required to keep the account active?
What verification documents do I need to provide to open an account?
How to submit verification documents?
How long will it take to activate my trading account?
Do you send any confirmation email when I complete the application form? I have not received any.
Where can I check my account?

FAQs -About Hirose-

Where did Hirose come from?
Is Hirose regulated?
I want to know more about Hirose?

Category

Economic Calendar (5)

Apps (1)

Forex News (135)

CAD/JPY – Canadian Dollar / Japanese Yen (6)
XAU/USD – Gold / US Dollar (28)
NZD/JPY – New Zealand Dollar / Japanese Yen (6)
AUD/JPY – Australian Dollar / Japanese Yen (8)
ZAR/JPY – South African Rand / Japanese Yen (1)
GBP/USD – British Pound / US Dollar (1)
GBP/JPY – British Pound / Japanese Yen (2)
EUR/JPY – Euro / Japanese Yen (1)
EUR/USD – Euro / US Dollar (32)
USD/JPY – US Dollar / Japanese Yen (44)

Knowledge of foreign exchange (8)

Company Promotion (9)

For Vietnamese

All financial products traded on margin carry a high degree of risk to your capital. They are not suitable for all investors, and you may lose more than your initial investment. Ensure you fully understand the risks involved and seek independent advice if necessary. For more information, please click on (Terms and Conditions) to provide you with a fuller explanation of some of the risks involved.The information on this website is not directed at residents of the United States, Malaysia, Japan, the EU, and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. Risk Warning　 Complaints Handling Policy　 Conflict of Interest Policy Execution Policy　 Marketing Communication Desclaimer　 Privacy Policy　 Terms and Conditions　 Website Terms and Conditions　

Semua produk keuangan yang diperdagangkan dengan margin memiliki tingkat risiko tinggi terhadap modal Anda. Produk-produk ini tidak cocok untuk semua investor, dan Anda mungkin kehilangan lebih dari investasi awal Anda. Pastikan Anda sepenuhnya memahami risiko yang terlibat dan cari nasihat independen jika diperlukan. Untuk informasi lebih lanjut, silakan klik (Syarat dan Ketentuan) untuk memberikan Anda penjelasan lebih lengkap tentang beberapa risiko yang terlibat.Informasi di situs web ini tidak ditujukan kepada penduduk Amerika Serikat, Malaysia, Jepang, Uni Eropa, dan tidak dimaksudkan untuk distribusi kepada, atau penggunaan oleh, siapa pun di negara atau yurisdiksi mana distribusi atau penggunaan tersebut bertentangan dengan hukum atau peraturan setempat. Peringatan Risiko　 Kebijakan Penanganan Keluhan　 Kebijakan Konflik Kepentingan　 Kebijakan Eksekusi　 Penafian Komunikasi Pemasaran　 Kebijakan Privasi　 Syarat dan Ketentuan　 Syarat dan Ketentuan Situs Web　

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