Other Information – Social Trading for Providers
This section provides answers to the most frequently asked questions (FAQ) from Providers who use the Hirose Social Trading platform.
It is designed to help you understand how to create and manage Offers, set up fees, work with agents, and handle followers effectively.
Before contacting support, please review this section — you may find quick solutions and useful tips for operating as a Provider on Hirose Social Trading.
It is designed to help you understand how to create and manage Offers, set up fees, work with agents, and handle followers effectively.
Before contacting support, please review this section — you may find quick solutions and useful tips for operating as a Provider on Hirose Social Trading.
1. Who can become a Provider?
Any trader with a Hirose trading account and trading experiences can apply to become a Provider through the Social Trading system.
Any trader with a Hirose trading account and trading experiences can apply to become a Provider through the Social Trading system.
2. Can I have multiple Copy Trading accounts?
Yes, you can create multiple Copy Trading accounts. However, please note that each customer can open up to three accounts in total, including Standard, Copy, or Cent accounts.
Yes, you can create multiple Copy Trading accounts. However, please note that each customer can open up to three accounts in total, including Standard, Copy, or Cent accounts.
3. Can I change my Copy Trading Account to Standard Trading Account?
No, it is not possible to convert a Copy Trading Account into a Standard Trading Account, or vice versa. However, each customer can open up to three accounts in total. You can open a new Standard Trading Account.
No, it is not possible to convert a Copy Trading Account into a Standard Trading Account, or vice versa. However, each customer can open up to three accounts in total. You can open a new Standard Trading Account.
4. Can I delete my Provider’s profile?
No. Currently, you are not able to delete your Provider Profile. However, you can Archive it by access to Provider’s Profile page, click the Actions button then click Archive.
No. Currently, you are not able to delete your Provider Profile. However, you can Archive it by access to Provider’s Profile page, click the Actions button then click Archive.
5. Can I have multiple Offers?
Yes. You can create multiple Offers with different settings, strategies, or fee structures, so followers can choose the one that suits them best.
Yes. You can create multiple Offers with different settings, strategies, or fee structures, so followers can choose the one that suits them best.
6. What happens after I create an Offer?
Once created, your Offer will appear in the Offers section of your Provider Profile.
If it is Public, followers can find it directly on the platform when choosing Provider to follow.
If it is Private, only those with a join link can subscribe.
Once created, your Offer will appear in the Offers section of your Provider Profile.
If it is Public, followers can find it directly on the platform when choosing Provider to follow.
If it is Private, only those with a join link can subscribe.
7. Can I change my Offer settings after followers have subscribed?
Yes, you can modify most general settings (like title or notes) even if you have active followers.
However, changes to key conditions (such as fees or limits) is not possible if there are existing subscriptions.
Yes, you can modify most general settings (like title or notes) even if you have active followers.
However, changes to key conditions (such as fees or limits) is not possible if there are existing subscriptions.
8. How is the Performance Fee calculated and paid?
The fee is a percentage of the follower’s profit and is paid to the Provider according to the payment interval which is Per Trade. We disclose our fee calculation here : 13-11 Perfomance Fee Calculation for Provider
The fee is a percentage of the follower’s profit and is paid to the Provider according to the payment interval which is Per Trade. We disclose our fee calculation here : 13-11 Perfomance Fee Calculation for Provider
9. What should I do if I believe my performance fee was calculated incorrectly?
The performance fee is automatically calculated by the system, so the chance of an error is very low.
However, if you believe there is a discrepancy, please contact our Customer Support team for verification by submitting an inquiry through the following link: 👉 https://hiroseag.com/form/contact-us/
Our support team will be happy to assist you and review the details.
The performance fee is automatically calculated by the system, so the chance of an error is very low.
However, if you believe there is a discrepancy, please contact our Customer Support team for verification by submitting an inquiry through the following link: 👉 https://hiroseag.com/form/contact-us/
Our support team will be happy to assist you and review the details.
10. Can followers unsubscribe anytime?
Yes, followers can stop copying your Offer anytime via their Social Trading dashboard.
Their existing open trades will be handled according to the copy settings (close or remain open).
Yes, followers can stop copying your Offer anytime via their Social Trading dashboard.
Their existing open trades will be handled according to the copy settings (close or remain open).
11. How can I attract more followers?
Set reasonable and attractive performance fees. Write a clear, honest Offer summary. Maintain consistent trading performance.
Collaborate with Additional Agents to promote your Offer.
Set reasonable and attractive performance fees. Write a clear, honest Offer summary. Maintain consistent trading performance.
Collaborate with Additional Agents to promote your Offer.
If you need assistance with Offer setup, agent settings, fee issues or other assistance, please contact Hirose Support Team via:
👉 https://hiroseag.com/form/contact-us/
👉 https://hiroseag.com/form/contact-us/