WITHDRAWAL – International Bank Transfer
Making withdrawals easy by login to Hirose Customer Portal
International Bank Transfer
(SWIFT)
Withdrawal Conditions:
- You will withdraw funds using the same method you used when making your deposit.
- You cannot withdraw funds on behalf of a third party such as a family member or acquaintance.
- If the base currency on your trading account differs from the currency you are requesting to be withdrawn, you will also be liable for any conversion fee.
-
Hirose does not charge additional fees for withdrawals. However, you should be aware that additional fees may occur at some banking institutions. Hirose is not responsible for any additional bank charges. Fees will vary by country
and bank, so please check directly with your bank.
International Bank Transfer Withdrawal Process Time
Withdrawal requests are processed Monday – Friday (including holidays)
Withdrawal Flow | Case 1 | Case 2 | Case 3 |
---|---|---|---|
Request a withdrawal |
Monday – Friday 00:00 – 01:00 GMT |
Monday – Thursday 01:01 – 16:59 GMT |
After 01:01 GMT on Friday |
Hirose confirm a withdrawal request and Funds will be debited from your trading account |
01:00 GMT on the same day |
01:00 GMT the next business day |
01:00 GMT the next Monday |
Settlement of funds into your bank account | Depend on your bank’s processing time. It usually takes 2-5 business days. |
Instructions for withdrawal via International Bank Transfer
For the first-time withdrawal, you need to Register your bank information and Fill out the withdrawal form
From the second withdrawal onwards, only need to Fill out the withdrawal form
01Register your bank information
Step 1: Login to Customer Portal
① Enter your MetaTrader 4 Login ID and Password
② Click Sign In
Step 2: Click Bank information
Step 3: Fill out your bank information
① Enter the name of your bank.
② Enter the name of your branch.
③ Enter the name of the recepient.
Note: The recepient’s name must match the name on your Hirose Trading account.
④ Enter the number of your bank account
⑤ Upload a copy of your bank statement issued within the last 6 months.
Note: The bank statement must clearly show the following:
- – Bank name
- – Bank branch name
- – Bank account number
- – Account holder’s name
⑥ Click Submit
Step 4: Review the entered bank information and click Confirm
02Fill out the withdrawal form
Step 1: Login to Customer Portal
Click the above button to login to Customer Portal
① Enter your MetaTrader 4 Login ID and Password
② Click Sign In
Step 2: Select Payment on the left menu
Step 3: Select Withdrawal
Step 4: Select Request
Step 5: Fill out the withdrawal form
① Select International Bank Transfer
② Enter the withdrawal amount
Minimum withdrawal amount: $20
③ Click Submit
Step 6: Review withdrawal request information, and click Confirm