Withdrawal Methods
International Bank Transfer (SWIFT)
NOTES :
- You will withdraw funds using the same method you used when making your deposit.
- You cannot withdraw funds on behalf of a third party such as a family member or acquaintance.
- If the base currency on your trading account differs from the currency you are requesting to be withdrawn, you will also be liable for any conversion fee.
- Hirose does not charge additional fees for withdrawals. However, you should be aware that additional fees may occur at some banking institutions. Hirose is not responsible for any additional bank charges. Fees will vary by country and bank, so please check directly with your bank.
- If you deposit via VND Internet Banking/Momo/Zalopay/VietQR, we only offer withdrawal via VND Internet Banking and the number of banks you can withdraw from will be limited. Please refer to the list below for more details.
Withdrawal Process Time
Withdrawal requests are processed Monday – Friday (including holidays)
| Withdrawal Flow | Case 1 | Case 2 | Case 3 | |
|---|---|---|---|---|
| Request a withdrawal | Monday – Friday 00:00 – 01:00 GMT |
Monday – Thursday 01:01 – 16:59 GMT |
After 01:01 GMT on Friday |
|
| Hirose confirm a withdrawal request and Funds will be debited from your trading account | 01:00 GMT on the same day |
01:00 GMT the next business day |
01:00 GMT the next Monday |
|
| Settlement of funds into your bank account | VND Internet Banking | Until 09:00 GMT on the same day |
Until 09:00 GMT the next business day |
Until 09:00 GMT the next Monday |
| Indonesia Local Bank | ||||
| VISA Credit / Debit Card | Depend on your bank’s processing time. | |||
| International Bank Transfer | Depend on your bank’s processing time. It usually takes 2-5 business days. | |||