How to Make Deposit Using USDT
(Uniwire)

USDT Deposit Guidelines (via Uniwire)

1 Confirm the Wallet Address

Always use the unique wallet address (or QR code) displayed in your Client Portal for each deposit.

Do not reuse any address from previous transactions – addresses may differ per deposit.

2 Check the Network

Make sure to use the correct network shown on the screen (e.g., TRC20 or ERC20).

Sending USDT via the wrong network may result in permanent loss of funds.

Only supported networks by Uniwire should be used.

3 Minimum Deposit

Deposits below the minimum amount will not be credited.

Example: Deposits under 20 USD equivalent will not be processed.

Please account for transaction fees to ensure the net received amount meets or exceeds the minimum.

4 Sender Wallet (Must Be Under Your Name)

Third-party deposits are strictly prohibited.

Only send funds from a wallet or exchange account registered under your own name.

If a third-party transaction is detected, the funds will be refunded to the sender, and all related costs will be borne by the customer.

5 Processing Time

Depending on blockchain congestion, deposits may take 5-30 minutes to appear.

You can check the status under “Transactions” in your Client Portal.

Do not resend while the status remains “Pending.”

6 USDT → USD Conversion

Deposits made in USDT will be automatically converted to USD and credited to your trading account.

The conversion rate is based on the Uniwire rate at the time of settlement.

7 If the Deposit Is Delayed

If your deposit is not reflected after 30 minutes, please contact support and provide the following:

  • Trading Account Number
  • Deposit Date and Time
  • Deposit Amount
  • Transaction ID (TXID)
  • Screenshot of the transfer confirmation

Customer Support

Email: [email protected]
Zalo: https://zalo.me/hirosevietnam
WhatsApp: +622150851280
Support Hours: 08:00-16:30 (VNT), Monday-Friday

Step 2
From the left-hand menu, click [Fund Account], or click the [Deposit] button located below your balance.
Step 3
On the right side, under [Available Payment Options], select [USDT Deposit (Uniwire)].
Step 4
Select your trading account, enter your deposit amount, and fill in any other required fields, then click [Deposit Funds].
Step 5
An invoice will be issued. Click the three dots next to the amount
Step 6
Select the cryptocurrency you wish to use for the transfer
Step 7
The payment address will be displayed.
Copy both the address and the amount, then make the transfer from your own wallet.

* The invoice is valid for 2 hours. If it expires, please start again from Step 1.

You can check the result of your deposit from the [Transactions] section.
A notification will also be sent to your registered email address.