How to Make Deposit Using USDT
(Uniwire)

USDT Deposit Guidelines (via Uniwire)

1 Confirm the Wallet Address

  • Always use the unique wallet address (or QR code) displayed in your Client Portal for each deposit.
  • Do not reuse any address from previous transactions – addresses may differ per deposit.

2 Check the Network

  • Make sure to use the correct network shown on the screen (e.g., TRC20 or ERC20).
  • Sending USDT via the wrong network may result in permanent loss of funds.
  • Only supported networks by Uniwire should be used.

3 Minimum Deposit

  • Deposits below the minimum amount will not be credited.
  • Example: Deposits under 20 USD equivalent will not be processed.
  • Please account for transaction fees to ensure the net received amount meets or exceeds the minimum.

4 Sender Wallet (Must Be Under Your Name)

  • Third-party deposits are strictly prohibited.
  • Only send funds from a wallet or exchange account registered under your own name.
  • If a third-party transaction is detected, the funds will be refunded to the sender, and all related costs will be borne by the customer.

5 Processing Time

  • Depending on blockchain congestion, deposits may take 5-30 minutes to appear.
  • You can check the status under “Transactions” in your Client Portal.
  • Do not resend while the status remains “Pending.”

6 USDT → USD Conversion

  • Deposits made in USDT will be automatically converted to USD and credited to your trading account.
  • The conversion rate is based on the Uniwire rate at the time of settlement.

7 If the Deposit Is Delayed

If your deposit is not reflected after 30 minutes, please contact support and provide the following:

  • Trading Account Number
  • Deposit Date and Time
  • Deposit Amount
  • Transaction ID (TXID)
  • Screenshot of the transfer confirmation

Customer Support

Step 1: Login to the Client Portal
Enter your Email and Password (the same ones you used during registration).

Click

Step 2
Click the icon button to open the left-hand menu.
Step 3
From the left-hand menu, click [My Wallet], then click the [Deposit Funds].
Step 4
You will be redirected to the Fund My Wallet page. On this page, you can access all available deposit payment methods.

Step 5: Start the Deposit Process

  • Enter your deposit amount
  • Select the payment method: USDT (TRC-20/ERC-20)
  • Click [Proceed] button

Step 6: Review and Confirm Your Deposit
The Deposit Confirmation window will pop up. Please review your deposit details carefully.

  • If the details are correct, click the [Confirm] button.
  • If the details are incorrect, click the [Cancel] button to return to Step 5.

Step 7: Fill Out the Payment Gateway Details

The Payment Gateway Details panel will slide in from the right. Please fill in the required information to proceed with your deposit.

  • Conversion Type: Select USDT.
  • Network: Select TRC-20 or ERC-20, depending on your crypto wallet type.
  • Click the [Submit] button.
Step 8: The payment address will be displayed.

  • Copy both the payment address and the transfer amount, then complete the transfer from your own wallet; OR
  • Scan the QR code using your wallet application.

Step 9: You can check the result of your deposit from the [My Wallet] > [Transaction History] section.

A notification will also be sent to your registered email address.

Once the transaction status changes from Processing to Approved, your funds have been successfully transferred to your Wallet.
See more: How to Transfer Funds from Wallet to Trading Account

USDT Deposits and Withdrawals

1 Supported Asset and Network

  • The Company accepts deposits and processes withdrawals in USDT only through networks supported by its designated service provider.
  • Transactions sent via unsupported or incorrect networks may result in permanent loss of funds, for which the Company shall bear no responsibility.

2 Designated Wallet Address

  • Clients must use the wallet address (or QR code) displayed in the Client Portal for each individual transaction. Reuse of wallet addresses from previous transactions is strictly prohibited.

3 Minimum Deposit Amount

  • Deposits below the minimum amount specified by the Company will not be credited to the Client’s account.

4 Sender Ownership and Third-Party Transactions

  • USDT deposits must be made exclusively from a wallet or exchange account registered under the Client’s own name. Third-party deposits are strictly prohibited.
  • If a deposit is identified as originating from a third party, the Company reserves the right to return the funds to the original sender.
  • Any costs, fees, or losses arising from such return shall be borne entirely by the Client.

5 Processing Time and Status

  • Deposit processing times may vary depending on blockchain conditions.
  • Clients must not resend funds while a transaction status remains pending.

6 Conversion and Account Credit

  • To the Client’s trading account after internal processing in accordance with the Company’s operational procedures.

7 Compliance and Verification

  • The Company reserves the right to conduct verification checks, including but not limited to transaction monitoring, source-of-funds review, and ownership confirmation, in accordance with applicable AML/CFT regulations.

8 Limitation of Liability

  • The Company shall not be liable for losses resulting from incorrect wallet addresses, network selection errors, delays caused by blockchain congestion, or actions taken to comply with legal or regulatory requirements.

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